Yes! Thomson AC is now bringing our 5-star service to you virtually through your video chat platform of choice!
Thomson AC is an essential service provider that continues to provide excellent air conditioning system repair, heating and air conditioning installations and commercial HVAC services even during the social distancing and quarantine orders regarding COVID-19.
Our #1 goal is to help you remain comfortable and maintain a safe and healthy temperature in your home or business.
How can I get a virtual service estimate for my HVAC system?
Just call Thomson AC today at (562) 201-3014 to setup a virtual appointment. We understand your health concerns and we’ll do everything we can to get you the information you need and an accurate estimate for your A/C services. One of our technicians or customer service representatives will meet with you on the video chat platform of your choice (including Skype, Zoom, FaceTime, Google Hangouts and more). If you don’t have one already, we’ll make it easy and point you to the easiest possible option. Once on the remote estimate call, we’ll direct you to show us what we need to view in order to build you an accurate service estimate.
After your virtual estimate is completed and you are ready to have the air conditioning system services done, we’ll work with you to schedule a time that works best for you to ensure minimal inconvenience and exposure. We’re all in this together!
Can I get remote support for my air conditioning system or help diagnosing a problem?
Yes! If we are able to help you to solve your minor issue over the phone, we’ll give it our best shot. Sometimes using a video chat or phone call to let a technician see or hear what is going wrong with your heating and cooling system can help us get a great idea of the services and parts needed to get you back up and running.
Please keep in mind that for your safety and to protect your investment, our staff will not instruct you to open any sealed air conditioning or electrical components or to begin work that would normally require a qualified HVAC technician.
Call us today to setup an air conditioning service call!
- Can I get an air conditioning repair or installation quote online during COVID-19 social distancing? - April 23, 2020
- Question: What is VRV in air conditioning systems? - April 12, 2019
- Question: How does air conditioning work? - April 5, 2019