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Needed to have our HVAC unit checked out. Called Thomson Air and got a fast appointment. The tech was professional, knowledgable, courteous and perhaps most important honest. The tech jumped right in to help us out with a thorough inspection of our HVAC and some recommendations on how to correct the problems we were experiencing. Highly recommend Thomson Air! Thank you very much Thomson Air!
Thomson Air installed a mini-split and HVAC in my condo 6 months ago -- and performed preventive maintenance this morning. Great service!
Felt like problem was taken care of very professionally
now that my air conditioning is running smoothly. Thank you for such an easy process from scheduling to communication to the actual work. At each stage of the process, the team is highly professional and kept me informed. This is our second home, and Thomson Air is our trusted air conditioning service.
Scotty took the time to show me what he was working on and explained everything including how the new thermostat worked. He was prompt, courteous and efficient. So pleased with Thomson AC company and their great customer service.
Our service man DJ was early and quick! Explained what the issue was fixed it promptly then he was on his way! Only negative wasn't the service just the wait for the job fix. Air Conditioning out the beginning of Aug with a 7 week old newborn. They couldn't fit me in for 2 weeks for a job that only took 30 mins.
Ashley, we're sorry you and your baby had to wait in the heat. We promise to get there as fast as we can! We're glad you had a good experience and we hope to get to do business with you again!
Jerry was very friendly, knowledgeable, thorough, professional, informative, great customer service & a overall great HVAC Technician. Working in the HVAC industry myself for over 29 years, the last 10 years as HVAC Manager before I retired in 2010, I really appreciate his expertise & customer service.
Larry, what an honor to get this review from you! Thanks for your business and for letting us know you were happy with our work. See you next time!
great company for anyone with mini-split issues
DJ was very professional. He answered all my questions and troubleshooted before advising that the prior Nest was broken. Everything went smoothly and I would request him again for any future maintenance work.
Scotty was excellent. Our AC was vibrating and he diagnosed and solved the problem.
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